What Your Account Agreement Covers
Our Terms & Conditions form the agreement between you and us when you create, access or use an account. They explain required account details, phone verification before account access, acceptable use, transaction records, identity checks and the circumstances in which access may be limited or paused.
-
1
Eligibility and access depend on local law, and you must follow the rules that apply to your location. If a wallet receipt does not match the account record, we may ask you to provide the relevant transaction reference before status changes are made. The same process
-
2
applies to QRIS, DANA, OVO, GoPay, bank transfer and virtual account activity. Read the current wording before opening an account, and contact us through the account help route if any clause needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.